Gift Voucher

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ECO D. Gift Vouchers are an ideal gift for the ones you love.
When you purchase a Gift Voucher online, an Electronic Gift Voucher (E-Voucher) will be emailed to you.

You can then forward the E-Voucher to your loved one via email or print it out to gift wrap yourself.

E-Vouchers can be used immediately online at can take up to two business days from purchase to be active for use in ECO D. boutiques.

If you wish to purchase a different voucher amount that those amounts automatically available online, please email or call (03) 9819 5416 for assistance.

Gift Vouchers and E-Vouchers are valid for 3 years from the date of issue. Please visit our Gift Vouchers page for more information. 


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Standard Shipping

4-7 Business Days

FREE (Orders over $100)


Express Shipping

1-4 Business Days



Click & Collect 

2-5 business days 



Please allow 1-2 business days for us to dispatch your order after it has been placed as we often fulfil our online orders from multiple locations. During sale periods, dispatch time can be between 1-3 business days. 

You will receive a tracking number via email as soon as your order has been dispatched so you can monitor delivery progress.


Full price and items on promotion are eligible for full refund or exchange within 7 days of the shipping date. However, sale items marked 'Final Sale' are final. 

If you would like to return or exchange an item purchased at, you must email us at within 7 days of receiving your order to obtain a Return Authorisation Number (RAN). All items must be returned within 14 days of purchase and must be returned in the original condition in which they were received with all labels and tags attached.

For more information please visit our returns & exchanges page. 

Click and Collect

Click & Collect is a complimentary service, and incurs no delivery fees or extra charges. Simply select the ECO D. boutique you wish to collect from at check out. Your order will be available for collection from the allocated ECO D. boutique within 2-5 business days of purchase.

After placing your order, you will be sent an order confirmation, followed by a separate email when your order is ready for collection. IMPORTANT: Please wait until you receive an email saying your order is ready for collection before heading in store.