Shipping & Delivery


We're so grateful for your support. During sale and promotional periods, increased order volumes may result in slightly longer processing and shipping times. Thank you for your patience while we prepare your order with care.

Order Processing
Please allow up to 1–3 business days for processing. Orders are not processed or dispatched on weekends or Victorian public holidays. During sale and promotional periods, processing times may be extended due to increased order volumes - please allow additional time. Orders are processed in chronological order. Processing times are separate from shipping times. Once dispatched, standard Australia Post delivery timeframes apply. Please click here for more information.

Product Availability
Product availability is not guaranteed at the time of purchase. If an item becomes unavailable or delayed, you will be notified via email with the option to select an alternative or receive a refund.

If you need something urgently, please contact us and we can check stock availability and advise on fulfilment times.

Order Dispatch
Once dispatched, a shipping confirmation will be emailed to you. If you have not received confirmation within 7 business days, please email shop@ecod.com.au. Orders are shipped from Melbourne, Victoria via Australia Post.
Standard Delivery Australia 2–5 Business Days (Victoria)
3–7 Business Days (Interstate)

Free for orders over AUD $100
$10 for orders under AUD $100
Express Delivery Australia 1–2 Business Days (Victoria)
1–3 Business Days (Interstate)

$15 flat rate
Standard Delivery New Zealand 4–7 Business Days
$20 flat rate
Express Delivery New Zealand 2–5 Business Days
$35 flat rate
Click & Collect Complimentary. Select your preferred ECO D. boutique at checkout.

Please wait for confirmation that your order is ready before visiting.
Authority to Leave
Orders are sent with signature required. ECO D. does not take responsibility for lost or damaged items where delivery instructions are changed to ‘authority to leave’ by the customer.