Shipping

Standard delivery within Australia

You will receive your order in approximately 5-7 business days.
Please allow $14.95 for handling and delivery within Australia.

All parcels within Australia will be sent by registered mail. A signature is required for all deliveries so please ensure someone is able to sign for the package or consider changing your shipping address to your workplace address. We are unable to redirect orders once they have been dispatched.

International delivery
eco d does not currently deliver to addresses outside Australia.
Please watch this site for news on international deliveries.

Order fulfillment
Orders are processed Monday to Friday (excluding public holidays). Orders are downloaded into our system daily so orders placed after 9am will be processed the following business day. Orders placed on weekends and public holidays will be processed the following business day.

Availability of products is not guaranteed. If an item on your order has become unavailable or is delayed, you will be notified promptly via email and provided with the option to select an alternative item or receive a refund.

Payment authorisation and address verification must occur prior to processing orders.

Estimated delivery timeframe is a guide only and commences from the date of dispatch.

If you have not received your order within the specified delivery timeframe, please contact us at shop@ecod.com.au. Remember to include the order number to enable us to promptly follow it up.

If you have any questions, please contact us at shop@ecod.com.au