Ordering


How To Place An Order

1. To view the products available at shop.ecod.com.au, browse NEW ARRIVALS, DESIGNERS or SHOP.
2. Once you have located an item you wish to purchase, select your size and colour and click on the ADD TO BAG button.
3. To view the item/s in your SHOPPING BAG, click the shopping bag icon at the top right hand corner of your screen.
4. To continue shopping simply click on the CONTINUE SHOPPING button.
5. You can use the X button to remove items from your shopping bag.
6. Click on the CHECKOUT button to complete your order.

Fulfilment

Orders are processed Monday to Friday (excluding public holidays). Orders are downloaded into our system daily so orders placed after 9am will be processed the following business day. Orders placed on weekends and public holidays will be processed the following business day.

Availability of products is not guaranteed. If an item on your order has become unavailable or is delayed, you will be notified promptly via email and provided with the option to select an alternative item or receive a refund.

Payment authorisation and address verification must occur prior to processing orders.

If you have not received your order within seven (7) business days, please contact us at shop@ecod.com.au. Remember to include the order number to enable prompt follow up.

If you have any questions, please contact us at shop@ecod.com.au.

Payment

Payment can be made using MasterCard, VISA or PayPal.

Gift Vouchers

Gift Vouchers are available for purchase at all ECO D. stores. Gift Vouchers can be redeemed at all ECO D. stores but cannot be redeemed at shop.ecod.com.au.

Currency and Taxes

All prices are in Australian Dollars (AUD).
Goods and Services Tax (GST) of 10% is included within all prices.